Terms
These terms describe the intended service boundaries for early LifePal families.
Early service area
LifePal is opening service by area. Submitting a request does not guarantee immediate availability, pricing, or scheduling.
In-home visits
Visits require confirmed scheduling, structured consent, safety rules, and arrival/departure proof of presence. LifePals may decline to scan or record items that appear unsafe, unlawful, or outside pilot scope.
LifePal role boundaries
LifePals preserve memories. They are not caregivers, movers, legal assistants, financial advisors, estate advisors, or medical support. They do not provide medication, personal care, legal advice, financial advice, estate advice, cleaning, furniture moving, ladder/stair work, hazardous-material handling, or unattended valuables handling.
Room support
During a visit, LifePals may perform limited room support such as opening boxes, staging albums, sorting keepsakes, labeling piles, and moving small/light items within the session area. High-value, fragile, legal, medical, or financial items require client/family handling or co-signed confirmation.
Presence and local unlock
LifePal may use a home token or QR/NFC flow plus GPS snapshot, device evidence, signed-app/device checks where available, server timestamp, and local device unlock confirmation to support proof of presence. Local unlock uses the LifePal's device; LifePal does not collect face or fingerprint templates.
Recording consent
Audio and video recording require explicit consent. California pilot workflows are designed around all-party recording consent, and any person may pause, skip, or stop recording.
Safety escalation
LifePals must report consent concerns, unsafe-home concerns, suspected abuse or neglect, valuables disputes, family conflict, medical emergencies, tech/proof failures, and boundary requests through LifePal's safety process.
Family review
Memory cards, transcripts, and AI-assisted metadata should be reviewed by the family before relying on or sharing them.
Sealed recordings
Every recording is sealed at the moment of capture so later alteration can be detected. LifePal verifies the source recording captured during the visit; it does not guarantee that every memory or historical statement is factually complete or legally admissible.
Authenticity screening
LifePal may flag hash mismatches, missing context, metadata questions, or possible AI/alteration signals for human review. Screening results are not final forensic determinations and should not be treated as legal conclusions.
Private review
LifePal keeps family source material private by default. Public sharing is not part of the standard service unless the family explicitly approves it.
Changes
Pilot terms may change as LifePal learns from early families, partners, and safety reviews.